Security Management


Security will always be a top priority in every decision we make, and we incorporate multiple layers of protection, using the most reliable and effective security technologies available to keep your funds secure.


Platform Security

Xago’s architecture, tools and processes ensure the security of our entire computing platform. We partner with technology vendors to ensure we can mitigate cyber threats. Our custom trading engine was designed to be scalable and to ensure that orders are executed in real-time.

We also use encrypted SSL (https) to encrypt and secure our website’s traffic and conduct periodical stress tests and security audits to ensure compliance with the strictest security standards. Our environment is hosted on Amazon Web Services (“AWS”). AWS has a proven track record for physical security and internal controls.

Organisational Security and Compliance

Xago takes a risk-based approach to organisational security. We ensure that all team communication and data is securely managed and stored.

We have a dedicated Compliance Officer to monitor and evaluate transactions on the Xago gateway to prevent money laundering and fraud and ensure Know-Your-Customer (KYC) identification.

We are a registered system operator of the Payment Association of South Africa (PASA), reference number SO001187.


We enforce two-factor authentication, based on one-time password tokens, an an extra security on the Xago Gateway. This ensures no user can login, transact, manage beneficiaries and account details without using a second layer of security and therefore reduces the risk of unauthorised access on a users account.