FAIS Disclosure

A. INTRODUCTION

In terms of the General Code of Conduct of the FAIS Act, XAGO Technologies (Pty) Ltd (Registration number 2016/081177/07) is required to disclose the information in this document to you. You are therefore requested to read through the document carefully and sign the acknowledgement that you have read and understand the contents hereof. If there is anything in this document that you do not understand, please request further information from us.

B. AUTHORISED FINANCIAL SERVICES PROVIDER APPLICATION

XAGO Technologies (Pty) Ltd is an authorised financial services provider (FSP number 53416) in terms of the FAIS Act. A copy of our license certificate will be available on request.

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Entity Name	XAGO Technologies (Pty) Ltd
Registration Number	2016/081177/07
FSP Number	53416
Postal Address	4th Floor, Sunclare Building, 21 Dreyer Street Claremont, 7700, Cape Town, South Africa
Physical Address	4th Floor, Sunclare Building, 21 Dreyer Street Claremont, 7700, Cape Town, South Africa
Legal Status of the Entity	Private Company
Contact Person	Jurgen Kuhnel
E-mail	jurgen@xago.io
Telephone Number	+27 60 988 3968

C. COMPLIANCE OFFICER FAIS

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Name	Masthead (Pty) Ltd. Reg No: 2000/025700/07
Registration Number	2016/081177/07
Postal Address	Office 0115, 1st Floor, Pharos House, 70 Buckingham Terrace, Westville, 3629
Physical Address	Office 0115, 1st Floor, Pharos House, 70 Buckingham Terrace, Westville, 3629
Contact Person	Ignatius Jacobs
E-mail	ijacobs@masthead.co.za
Telephone Number	+27827492657

D. FINANCIAL SERVICES AND PRODUCTS FAIS

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Category Description	Advice Automated	Advice Non-automated	Intermediary Scripted	Intermediary Other
CATEGORY 1
Crypto Assets		X		X

E. CONFLICT OF INTEREST MANAGEMENT POLICYPlease note that in accordance with legislation we keep an updated Conflict of Interest Management policy and disclosure register. This register informs you, our client, of all financial and ownership interests that I/we may become entitled to and lists the associate and business relationships of the FSP. This document ensures transparency in my/our dealings with our customers and is available for inspection. I wish to advise that all information obtained or acquired about you shall remain confidential unless you provide written consent, or unless I am required by any law, to disclose such information.

F. COMPLAINTS

Should you wish to pursue a complaint against a key individual or representative of XAGO Technologies (Pty) Ltd, you should address the complaint in writing to support@xago.io. If you cannot settle your complaint with us, you are entitled to refer it to the office of the FAIS Ombud, at info@faisombud.co.za or telephone number 0860 324 766. The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial services provider.

G. FINANCIAL INTELLIGENCE CENTRE ACT (FICA)

In terms of FICA, XAGO Technologies (Pty) Ltd is an accountable institution. We are required to identify our prospective clients, verify the given information and keep records of the verifying documents.

We are also obliged to report suspicious and unusual transactions that may facilitate money laundering to the authorities.

H. DISCLAIMER

XAGO Technologies (Pty) Ltd is an authorised financial services provider under the Financial Advisory and Intermediary Services Act (FSP number: 53416).

The FSP does not hold more than 10% of the shares issued by any product provider.

The FSP did not receive more than 30% of its total remuneration from any product provider.

I, Graeme Tennant, did not receive more than 30% of my remuneration from any product provider.

The FSP holds directors and officers liability insurance through Sanlam. XAGO Technologies (Pty) Ltd promotes the fair treatment of clients by integrating the guidelines and principles of TCF in its Code of Ethics policy and in all business dealings with its clients. Buying and selling of financial products and financial instruments, including crypto assets, entails risk. Please ensure that you are always appropriately advised and aware of all risks involved. No guarantee as to investment value or performance of any financial product is given or should be inferred. The value of financial products can increase as well as decrease over time, depending on the value of the underlying securities and market conditions. This document does not constitute a solicitation, invitation or investment recommendation. We do not imply that any specific financial product is suitable. Prior to selecting a financial product or portfolio in which to invest, it is recommended that investors seek independent, specialised financial, legal and tax advice in this regard. The laws of the Republic of South Africa shall govern any claim relating to or arising from the contents of this document.

I. AUTHORISED REPRESENTATIVES AND KEY INDIVIDUALS

As per the FSP license application for XAGO Technologies (Pty) Ltd the following key individuals and representatives have been nominated to render financial services as defined in terms of the Financial Advisory and Intermediary Services (FAIS) Act: Key Individual – Graeme TennantRepresentative – Graeme Tennant XAGO Technologies (Pty) Ltd accepts responsibility for the activities of the Representatives insofar as it is performed within the scope of the contractual agreement between XAGO Technologies (Pty) Ltd and the Representatives.

J. REMUNERATION PROFILE

XAGO Technologies (Pty) Ltd declare that their main income is derived from transaction fees.

K. CLIENT ACKNOWLEDGMENT

I/We the undersigned hereby acknowledge receipt of this Disclosure Document and have read and understand the contents.

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Signed	Jurgen Kuhnel
Date	30/1/2025

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